Buy Online Pickup In Store
Is embroidery available for orders placed online for in-store pick-up?
No, unfortunately, at this time embroidery is not available for items purchased online for pick-up in-store.
How long do I have to pick up my order?
Once your order is fulfilled, you’ll have 72 hours to pick it up. If you anticipate needing more than 72 hours after it's ready, we kindly recommend reaching out to the store directly—we’ll be happy to assist with any special arrangements. Otherwise,
How will I know when my order is ready?
You will receive a second confirmation email once your order is ready for pickup within 4 hours of your order being placed.
Can I split my order between pickup in-store and delivery?
No, you will need to place two separate orders, one for in-store pickup and another for delivery.
What do I need to bring to pick up my order?
You will need to have your confirmation email.
Can someone else pick up my order for me?
Yes, you will just need to contact the store directly to make arrangements
Can I return or exchange an item I purchased online for in-store pickup?
Yes! You can return or exchange at any Mizzen+Main retail location or online at returns.mizzenandmain.com using your order number and email address.
What is the latest I can place my order for pickup?
Orders placed within two hours of store closing will be fulfilled the following day.
What happens if the item I ordered isn’t available at the store I selected?
If your order is unavailable for pickup. You will receive a confirmation email stating your order has been canceled and refunded to the original payment method.
Is curbside pick-up available?
Curbside pickup is available in select locations. Please call your selected store for further details.