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Mizzen+Main

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Mizzen+Main Help Center and Customer Support

What shipping options does Mizzen+Main offer?

I placed an order but changed my mind. Can I cancel?

What if my items are received damaged or defective?

Can I return or exchange?

Can I combine returns into one box?

What should I do if I received the wrong item or an item in my order is missing?

Shipping & Returns

I have multiple discount codes. Can I use multiple codes on the same order?

I purchased an item that is now on sale. Does Mizzen+Main offer price adjustments?

Does Mizzen+Main offer a referral program?

Discounts & Promotions

How do I know what size to order?

Where are Mizzen+Main products made?

Does Mizzen+Main offer embroidery?

Product & Sizing

Is embroidery available for orders placed online for in-store pick-up?

How long do I have to pick up my order?

How will I know when my order is ready?

Can I split my order between pickup in-store and delivery?

What do I need to bring to pick up my order?

Can someone else pick up my order for me?

Can I return or exchange an item I purchased online for in-store pickup?

What is the latest I can place my order for pickup?

What happens if the item I ordered isn’t available at the store I selected?

Is curbside pick-up available?

Buy Online Pickup In Store

Why is the price different?

What if I purchased before the price change and need to do an exchange after?

Are all items getting an increase?

Will this affect the quality of the product?

Pricing Changes

Can I use other discounts on corporate orders?

Is there a minimum order quantity?

How is my corporate order processed?

How will I find out if I am eligible for a corporate order?

Can I have my logo embroidered on the garments?

Who is eligible for corporate orders?

Corporate Orders

How long will it take to receive my Officially Licensed Collegiate Apparel?

Can I use a discount on Officially Licensed Collegiate Apparel?

Can I return Officially Licensed Collegiate Apparel?

Collegiate Licensing

What is Extend Shipping Protection?

How much is it to protect my package using Extend?

How do I file a claim for a lost, stolen or damaged package with Extend?

Extend Shipping Protection

I don't live in the US, but need to make a return or exchange. Is that possible?

Do you offer international shipping?

How much is International Shipping?

International Shipping & Returns

Does Mizzen+Main offer Student discounts?

What is ID.me?

Student Discount

Does Mizzen+Main offer Military discounts?

Military Discount

Does Mizzen+Main offer product embroidery?

How much does embroidery cost?

Can I return an embroidered item?

How long does embroidery take?

Embroidery

Who is eligible for the discount on wedding orders?

Can I have my initials embroidered on the garments?

What is the return policy for these orders?

Wedding Orders

What is your Accessibility Policy?

I need help, but would prefer talking to a human. Is that possible?

Does Mizzen+Main offer gift cards?

Is Mizzen+Main hiring?

I want to try it on. Does Mizzen + Main have stores?

How is my sales tax calculated?

Can I update my shipping address?

Whether you can update your address depends entirely on how recently you placed your order. You can easily update your address yourself within a 30-minute window of placing your order. How to change it: Modify your address directly on the Order Confi

<h2 data-path-to-node="3" id="isPasted">Can I update my shipping address?</h2><p data-path-to-node="4">Whether you can update your address depends entirely on how recently you placed your order.</p><hr data-path-to-node="5"><h3 data-path-to-node="6" id="within-30-minutes-of-ordering">&#xA0;Within 30 Minutes of Ordering</h3><p data-path-to-node="7">You can easily update your address yourself within a <b data-path-to-node="7" data-index-in-node="53">30-minute window</b> of placing your order.</p><ul data-path-to-node="8"><li><p data-path-to-node="8,0,0"><b data-path-to-node="8,0,0" data-index-in-node="0">How to change it:</b> Modify your address directly on the <b data-path-to-node="8,0,0" data-index-in-node="54">Order Confirmation page</b> right after checkout.</p></li><li><p data-path-to-node="8,1,0"><b data-path-to-node="8,1,0" data-index-in-node="0">Closed the tab?</b> Open your <b data-path-to-node="8,1,0" data-index-in-node="26">Order Confirmation email</b> and click the order link to jump back to that page.</p></li><li><p data-path-to-node="8,2,0"><b data-path-to-node="8,2,0" data-index-in-node="0">Important Note on Sales Tax:</b> If your new address changes the sales tax, you&apos;ll be prompted to approve the adjusted total. If declined, your order will automatically revert to your original address.</p></li></ul><hr data-path-to-node="9"><h3 data-path-to-node="10" id="after-30-minutes">After 30 Minutes</h3><p data-path-to-node="11">Once 30 minutes have passed, your order is sent straight to our warehouse for processing. Because we work fast to ship your items, <b data-path-to-node="11" data-index-in-node="131">we cannot modify or cancel an order after this window.</b></p><ul data-path-to-node="12"><li><p data-path-to-node="12,0,0"><b data-path-to-node="12,0,0" data-index-in-node="0">What you can do next:</b> If your package can&apos;t be intercepted, you can easily set up a return or exchange once it arrives by following our standard return policy.</p></li></ul><hr data-path-to-node="13"><h3 data-path-to-node="14" id><br></h3>

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