Need answers on the fly? Connect with our customer service team.

Got a detailed question? Shoot us an email and we'll get things smoothed out. Email us: info@mizzenandmain.com

Prefer to talk it out? Give us a ring or shoot us a text for help.

Mizzen+Main

<p>If your order is unavailable for pickup. You will receive a confirmation email stating your order has been canceled and refunded to the original payment method.</p>

If your order is unavailable for pickup. You will receive a confirmation email stating your order has been canceled and refunded to the original payment method.

What happens if the item I ordered isn’t available at the store I selected?

Buy Online Pickup In Store

What shipping options does Mizzen+Main offer?

I placed an order but changed my mind. Can I cancel?

What if my items are received damaged or defective?

Can I return or exchange?

Can I combine returns into one box?

Shipping & Returns

I have multiple discount codes. Can I use multiple codes on the same order?

I purchased an item that is now on sale. Does Mizzen+Main offer price adjustments?

Does Mizzen+Main offer a referral program?

Discounts & Promotions

How do I know what size to order?

Where are Mizzen+Main products made?

Does Mizzen+Main offer embroidery?

Product & Sizing

Is embroidery available for orders placed online for in-store pick-up?

How long do I have to pick up my order?

How will I know when my order is ready?

Can I split my order between pickup in-store and delivery?

What do I need to bring to pick up my order?

Can someone else pick up my order for me?

Can I return or exchange an item I purchased online for in-store pickup?

What is the latest I can place my order for pickup?

Is curbside pick-up available?

Why is the price different?

What if I purchased before the price change and need to do an exchange after?

Are all items getting an increase?

Will this affect the quality of the product?

Pricing Changes

Can I use other discounts on corporate orders?

Is there a minimum order quantity?

How is my corporate order processed?

How will I find out if I am eligible for a corporate order?

Can I have my logo embroidered on the garments?

Who is eligible for corporate orders?

Corporate Orders

How long will it take to receive my Officially Licensed Collegiate Apparel?

Can I use a discount on Officially Licensed Collegiate Apparel?

Can I return Officially Licensed Collegiate Apparel?

Collegiate Licensing

What is Extend Shipping Protection?

How much is it to protect my package using Extend?

How do I file a claim for a lost, stolen or damaged package with Extend?

Extend Shipping Protection

I don't live in the US, but need to make a return or exchange. Is that possible?

Do you offer international shipping?

How much is International Shipping?

International Shipping & Returns

Does Mizzen+Main offer Student discounts?

What is ID.me?

Student Discount

Does Mizzen+Main offer Military discounts?

Military Discount

Does Mizzen+Main offer product embroidery?

How much does embroidery cost?

Can I return an embroidered item?

How long does embroidery take?

Embroidery

Who is eligible for the discount on wedding orders?

Can I have my initials embroidered on the garments?

What is the return policy for these orders?

Wedding Orders

What are company Coins?

How do I join?

What is Mizzen INC. Rewards?

How do I earn Company Coins?

How do I earn Company Coins for writing a review?

How do I redeem Company Coins

Am I able to merge rewards accounts?

How do I earn status?

Why is my Coin balance negative?

What happens to my Coins if I return an item?

What are the Terms & Conditions of the loyalty program?

I forgot to log into my account when I made a purchase. Can I still earn Coins?

Can I use Coins in-store?

How do I keep track of loyalty status or Coins balance?

Why did I not earn Coins on my purchase made with a gift card?

Do Company Coins expire?

Can my company coins be reinstated?

Mizzen INC. Rewards

What is your Accessibility Policy?

I need help, but would prefer talking to a human. Is that possible?

Does Mizzen+Main offer gift cards?

Is Mizzen+Main hiring?

I want to try it on. Does Mizzen + Main have stores?

How is my sales tax calculated?

What happens if the item I ordered isn’t available at the store I selected?Updated 2 months ago