Need answers on the fly? Connect with our customer service team.

Got a detailed question? Shoot us an email and we'll get things smoothed out. Email us: info@mizzenandmain.com

Prefer to talk it out? Give us a ring or shoot us a text for help.

Mizzen+Main

Mizzen+Main offers three shipping options so you can choose what works best for your timeline.
<ul>
 <li>Ground: up to 7 business days</li>
 <li>Express: up to 5 business days</li>
 <li>Overnight: up to 2 business days</li>
</ul>
All orders allow 1 business day for processing before shipping. Orders placed after 11:00 AM CT are processed the next business day, so keep that in mind if your timing is tight.
Free ground shipping is available on orders over $200. Once your order ships, you will receive a confirmation email with a tracking link.

Mizzen+Main offers Ground (up to 7 business days), Express (up to 5 business days), and Overnight (up to 2 business days). Free ground shipping on orders over $200.

What shipping options does Mizzen+Main offer?

Shipping & Returns

I placed an order but changed my mind. Can I cancel?

What if my item arrived damaged or defective?

Can I return or exchange a Mizzen+Main item?

Can I combine multiple returns into one box?

How do I track my Mizzen+Main order?

Why is my refund less than I expected?

What happens after I submit a return?

Can I use more than one discount code on the same order?

I purchased an item that is now on sale. Does Mizzen+Main offer price adjustments?

Does Mizzen+Main have a referral program?

Discounts & Promotions

How do I know what size to order at Mizzen+Main?

Where are Mizzen+Main products made?

Does Mizzen+Main offer embroidery?

Product & Sizing

Is embroidery available for orders placed online for in-store pick-up?

How long do I have to pick up my order?

How will I know when my order is ready for pickup?

Can I split my order between pickup in-store and delivery?

What do I need to bring to pick up my order?

Can someone else pick up my order?

Can I return or exchange an item I purchased online for in-store pickup?

What is the latest I can place my order for pickup?

What happens if the item I ordered for pickup is not available at the store?

Is curbside pick-up available?

Buy Online Pickup In Store

Why did the price on an item change?

What if I purchased before a price change and need to exchange after?

Are all items affected by a price change?

Will a price change affect the quality of my Mizzen+Main shirt?

Pricing Changes

Can I use other discounts on corporate orders?

Is there a minimum order quantity?

How is my corporate order processed?

How will I find out if I am eligible for a corporate order?

Can I have my logo embroidered on the garments?

Who is eligible for corporate orders?

Corporate Orders

How long will it take to receive my Officially Licensed Collegiate Apparel?

Can I use a discount on Officially Licensed Collegiate Apparel?

Can I return Officially Licensed Collegiate Apparel?

Collegiate Licensing

What is Extend Shipping Protection?

How much is it to protect my package using Extend?

How do I file a claim for a lost, stolen or damaged package with Extend?

What should I do if I received the wrong item or an item in my order is missing?

Extend Shipping Protection

Does Mizzen+Main offer Student discounts?

What is ID.me?

Student Discount

Does Mizzen+Main offer Military discounts?

Military Discount

Does Mizzen+Main offer product embroidery?

How much does embroidery cost?

Can I return an embroidered item?

How long does embroidery take?

Embroidery

Do you offer a discount on wedding orders?

Can I have my initials embroidered on the garments?

What is the return policy for these orders?

Wedding Orders

What is your Accessibility Policy?

I need help, but would prefer talking to a human. Is that possible?

Does Mizzen+Main offer gift cards?

Is Mizzen+Main hiring?

I want to try it on. Does Mizzen + Main have stores?

How is my sales tax calculated?

Why was I charged sales tax on my order?

What shipping options does Mizzen+Main offer?Updated a month ago