My package shows as delivered but I have not received itUpdated an hour ago
Start by checking a few common spots. Packages sometimes show as delivered slightly before they actually arrive, or end up somewhere unexpected.
Check with neighbors, your building front desk, or common delivery areas like a porch, mailroom, or parcel locker. Also confirm the shipping address on your order confirmation matches where you expected delivery.
If 5 business days have passed since the delivery scan and the package still has not turned up, you can file a claim:
- If you added Extend shipping protection at checkout: file a claim at mizzenandmain.customers.extend.com.
- If you did not add Extend: go to returns.mizzenandmain.com, enter your order number and email, and select Item not received. Our team will review your request and follow up with next steps.
Questions along the way? Reach out to our team and we will help.