My package appears lost or stuck in transit. What should I do?Updated an hour ago

If your tracking has not updated in several business days and your package does not appear to be moving, it may be delayed in the carrier network. Once 5 business days have passed since your estimated delivery date, you can file a claim:

• If you added Extend shipping protection at checkout: file a claim at mizzenandmain.customers.extend.com.
• If you did not add Extend: go to returns.mizzenandmain.com, enter your order number and email, and select Item not received. Our team will review your request and follow up with next steps.

If your package arrived damaged in transit, you can file right away: Extend orders through Extend, and all other orders at returns.mizzenandmain.com by selecting Package damaged on arrival.

Questions along the way? Reach out to our team and we will look into it.