Can I return or exchange a Mizzen+Main item?Updated 20 days ago

Yes. Mizzen+Main offers a straightforward return and exchange policy designed to make sure you end up with something you love.

• 0–30 days from delivery: Return for a full refund to your original payment method, minus a $5 restocking fee. Store credit and exchanges are also available with no restocking fee.
• 31–45 days from delivery: Exchange for a different size or style, or receive store credit. Refunds to the original payment method are no longer available after 30 days.

To be eligible, items must be unworn, unwashed, and returned with all original tags attached. Items that have been worn, washed, or are missing tags cannot be accepted.

Final sale items

The following items are final sale and cannot be returned for a refund:

• Embroidered items — custom made to your specifications. If there was an error (wrong initials, wrong placement, quality issue), reach out to our team with photos and we will make it right.
• Last Chance items — refunds are not available, but exchanges and store credit are still an option. Head to returns.mizzenandmain.com to get started.

How to start a return or exchange

Head to returns.mizzenandmain.com. You will need your order number and the email address used at checkout. The return window is calculated from your delivery date, not your order date.

Important: if you are processing multiple separate returns, each return needs to go in its own box with its own label. Combining multiple returns into one box can cause delays in processing your refund, store credit, or exchange.