We do offer free returns, but currently an exchange option is not available. If you are looking to exchange, you will need to return for a refund and simply place a new order!. Visit returns.mizzenandmain.com and follow the instructions to initiate t

We do offer free returns, but currently an exchange option is not available. If you are looking to exchange, you will need to return for a refund and simply place a new order! Visit returns.mizzenandmain.com and follow the instructions to initiate the return.

I don't live in the US, but need to make a return or exchange. Is that possible?

Yes! Using Passport Shipping, we currently offer international shipping to Canada and the United Kingdom.

Yes! Using Passport Shipping, we currently offer international shipping to Canada and the United Kingdom.

Do you offer international shipping?

International shipping will be Delivered Duties Paid (DDP) which means shipping cost along with duties and taxes will be collected during checkout. The amount will be automatically calculated and added based on the destination country.

International shipping will be Delivered Duties Paid (DDP) which means shipping cost along with duties and taxes will be collected during checkout. The amount will be automatically calculated and added based on the destination country.

How much is International Shipping?

Need answers on the fly? Connect with our customer service team.

Got a detailed question? Shoot us an email and we'll get things smoothed out. Email us: info@mizzenandmain.com

Prefer to talk it out? Give us a ring or shoot us a text for help.

Mizzen+Main

International Shipping & Returns

What shipping options does Mizzen+Main offer?

I placed an order but changed my mind. Can I cancel?

What if my items are received damaged or defective?

Can I return or exchange?

Can I combine returns into one box?

Shipping & Returns

I have multiple discount codes. Can I use multiple codes on the same order?

I purchased an item that is now on sale. Does Mizzen+Main offer price adjustments?

Does Mizzen+Main offer a referral program?

Discounts & Promotions

How do I know what size to order?

Where are Mizzen+Main products made?

Does Mizzen+Main offer embroidery?

Product & Sizing

Is embroidery available for orders placed online for in-store pick-up?

How long do I have to pick up my order?

How will I know when my order is ready?

Can I split my order between pickup in-store and delivery?

What do I need to bring to pick up my order?

Can someone else pick up my order for me?

Can I return or exchange an item I purchased online for in-store pickup?

What is the latest I can place my order for pickup?

What happens if the item I ordered isn’t available at the store I selected?

Is curbside pick-up available?

Buy Online Pickup In Store

Why is the price different?

What if I purchased before the price change and need to do an exchange after?

Are all items getting an increase?

Will this affect the quality of the product?

Pricing Changes

Can I use other discounts on corporate orders?

Is there a minimum order quantity?

How is my corporate order processed?

How will I find out if I am eligible for a corporate order?

Can I have my logo embroidered on the garments?

Who is eligible for corporate orders?

Corporate Orders

How long will it take to receive my Officially Licensed Collegiate Apparel?

Can I use a discount on Officially Licensed Collegiate Apparel?

Can I return Officially Licensed Collegiate Apparel?

Collegiate Licensing

What is Extend Shipping Protection?

How much is it to protect my package using Extend?

How do I file a claim for a lost, stolen or damaged package with Extend?

Extend Shipping Protection

Does Mizzen+Main offer Student discounts?

What is ID.me?

Student Discount

Does Mizzen+Main offer Military discounts?

Military Discount

Does Mizzen+Main offer product embroidery?

How much does embroidery cost?

Can I return an embroidered item?

How long does embroidery take?

Embroidery

Who is eligible for the discount on wedding orders?

Can I have my initials embroidered on the garments?

What is the return policy for these orders?

Wedding Orders

What are company Coins?

How do I join?

What is Mizzen INC. Rewards?

How do I earn Company Coins?

How do I earn Company Coins for writing a review?

How do I redeem Company Coins

Am I able to merge rewards accounts?

How do I earn status?

Why is my Coin balance negative?

What happens to my Coins if I return an item?

What are the Terms & Conditions of the loyalty program?

I forgot to log into my account when I made a purchase. Can I still earn Coins?

Can I use Coins in-store?

How do I keep track of loyalty status or Coins balance?

Why did I not earn Coins on my purchase made with a gift card?

Do Company Coins expire?

Can my company coins be reinstated?

Mizzen INC. Rewards

What is your Accessibility Policy?

I need help, but would prefer talking to a human. Is that possible?

Does Mizzen+Main offer gift cards?

Is Mizzen+Main hiring?

I want to try it on. Does Mizzen + Main have stores?

How is my sales tax calculated?