Why was I charged sales tax on my order?Updated 20 days ago
Why you were charged tax
We're required to collect sales tax based on the laws of the state and city where your order is delivered. Every state has different rules — what's taxable in one place may be fully exempt somewhere else.
My state doesn't tax clothing — why was I charged?
Some states, like Minnesota, Pennsylvania, and New Jersey, generally don't tax clothing. But exemptions can be specific about what qualifies, and not every item meets the definition in every case.
If you think your order was charged incorrectly based on your state's laws, email us at [email protected] with your order number and the charge you're questioning. We'll look into it and fix any errors.
I represent a tax-exempt organization
Reach out to us before placing your order and we'll make sure it gets processed correctly.
The tax on this order looks different from a previous one
Tax rates change as states update their rules. Whatever rate was applied to your order reflects the law in effect at the time of your purchase for your delivery address.
Still have questions?
Email us at [email protected] or call 877-958-9626 (M–F, 9–5 CT) with your order number and we'll sort it out.