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What should I do if I received the wrong item or an item in my order is missing?Updated 19 days ago

I received the wrong item

We're sorry — that's entirely on us. Here's what to do:

Head to returns.mizzenandmain.com to start the process. Have photos ready of the item you received (front of the garment and the tag showing the Style and Cut number). The handling fee will be waived and any shipping costs you paid will be refunded. You won't need to return the wrong item.


Something is missing from my order

First, check whether your order may have shipped in multiple packages — if so, the remaining items are likely still on their way. You can track all shipments using the links in your shipping confirmation emails.

If your order shipped as one package and an item is genuinely missing, head to returns.mizzenandmain.com with your order number and the name of the missing item. 

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