Need answers on the fly? Connect with our customer service team.

Got a detailed question? Shoot us an email and we'll get things smoothed out. Email us: info@mizzenandmain.com

Prefer to talk it out? Give us a ring or shoot us a text for help.

Mizzen+Main

<p>Extend will charge you as the customer a percentage based on the value of your order to ensure it&apos;s properly protected. Please note, the cost of the protection will not be refunded if item(s) are returned.</p>

Extend will charge you as the customer a percentage based on the value of your order to ensure it's properly protected. Please note, the cost of the protection will not be refunded if item(s) are returned.

How much is it to protect my package using Extend?

Extend Shipping Protection

What shipping options does Mizzen+Main offer?

I placed an order but changed my mind. Can I cancel?

What if my items are received damaged or defective?

Can I return or exchange?

Can I combine returns into one box?

Shipping & Returns

I have multiple discount codes. Can I use multiple codes on the same order?

I purchased an item that is now on sale. Does Mizzen+Main offer price adjustments?

Does Mizzen+Main offer a referral program?

Discounts & Promotions

How do I know what size to order?

Where are Mizzen+Main products made?

Does Mizzen+Main offer embroidery?

Product & Sizing

Is embroidery available for orders placed online for in-store pick-up?

How long do I have to pick up my order?

How will I know when my order is ready?

Can I split my order between pickup in-store and delivery?

What do I need to bring to pick up my order?

Can someone else pick up my order for me?

Can I return or exchange an item I purchased online for in-store pickup?

What is the latest I can place my order for pickup?

What happens if the item I ordered isn’t available at the store I selected?

Is curbside pick-up available?

Buy Online Pickup In Store

Why is the price different?

What if I purchased before the price change and need to do an exchange after?

Are all items getting an increase?

Will this affect the quality of the product?

Pricing Changes

Can I use other discounts on corporate orders?

Is there a minimum order quantity?

How is my corporate order processed?

How will I find out if I am eligible for a corporate order?

Can I have my logo embroidered on the garments?

Who is eligible for corporate orders?

Corporate Orders

How long will it take to receive my Officially Licensed Collegiate Apparel?

Can I use a discount on Officially Licensed Collegiate Apparel?

Can I return Officially Licensed Collegiate Apparel?

Collegiate Licensing

What is Extend Shipping Protection?

How do I file a claim for a lost, stolen or damaged package with Extend?

I don't live in the US, but need to make a return or exchange. Is that possible?

Do you offer international shipping?

How much is International Shipping?

International Shipping & Returns

Does Mizzen+Main offer Student discounts?

What is ID.me?

Student Discount

Does Mizzen+Main offer Military discounts?

Military Discount

Does Mizzen+Main offer product embroidery?

How much does embroidery cost?

Can I return an embroidered item?

How long does embroidery take?

Embroidery

Who is eligible for the discount on wedding orders?

Can I have my initials embroidered on the garments?

What is the return policy for these orders?

Wedding Orders

What are company Coins?

How do I join?

What is Mizzen INC. Rewards?

How do I earn Company Coins?

How do I earn Company Coins for writing a review?

How do I redeem Company Coins

Am I able to merge rewards accounts?

How do I earn status?

Why is my Coin balance negative?

What happens to my Coins if I return an item?

What are the Terms & Conditions of the loyalty program?

I forgot to log into my account when I made a purchase. Can I still earn Coins?

Can I use Coins in-store?

How do I keep track of loyalty status or Coins balance?

Why did I not earn Coins on my purchase made with a gift card?

Do Company Coins expire?

Can my company coins be reinstated?

Mizzen INC. Rewards

What is your Accessibility Policy?

I need help, but would prefer talking to a human. Is that possible?

Does Mizzen+Main offer gift cards?

Is Mizzen+Main hiring?

I want to try it on. Does Mizzen + Main have stores?

How is my sales tax calculated?

How much is it to protect my package using Extend?Updated 2 months ago